Booking Flexibility & Cancellation Policies

Booking Flexibility & cancellation policies

We appreciate the level of concern you have for your safety in light of the travel restrictions and advisories imposed by your home countries and ours. In all cases, we are extending the ability for our guests to make changes without penalty to their reservations by adjusting dates to a future stay within twelve months (subject to availability of course).

Therefore, if you are forced to cancel due to reasons related to COVID-19, this means you have the following options prior to your arrival.

EXISTING reservations made prior to July 1, 2020: 

  1. Any changes made more than 30 days prior to arrival will be subject to the cancellation policy in place at the time of booking. 

  2. No penalty for date changes 30 days or less prior to arrival. The full credit of funds paid will be extended for a future stay within the next 12 months. 

NEW BOOKINGS received on or after July 1, 2020 and onwards; (excludes bookings received for the Christmas) 

  1. Free cancellation more than 30 days prior to arrival. 

  2. No penalty for date changes 30 days or less prior to arrival. The full credit of funds paid will be extended for a future stay within the next 12 months. 

CHRISTMAS period (i.e. 15 December 2021 through to 6 January 2022) 

Bookings for this period are subject to the terms and conditions at the time of booking but will be offered flexibility on cancellation subject to certain terms and conditions existing 30 days or less prior to arrival.

  • No penalty for date changes 30 days or less prior to arrival. The full credit of funds paid will be extended for a future stay within the next 12 months.

This flexible cancellation policy applies to reservations booked directly via Royal Glitter Bay Villas website. Guests who booked via online travel agents or other third-party travel professionals are advised to contact their booking provider for information on their policies. 

Kindly note all rescheduled stays become eligible to rebook within 90 days of the intended revised stay and will be subject to availability. Blackout dates may also apply. If you don’t wish to reschedule your trip, your full deposit will be forfeited. 

Important Note - We advise that you review any national, local, and health advisories prior to booking, as is your responsibility to be aware of protocols and travel restrictions. Royal Glitter Bay Villas will not accept any responsibility for unforeseen circumstances or expenses incurred as a result of cancellations or no shows as a consequence of your negligence to adhere to any COVID-19 travel restrictions, including specific restrictions for self-quarantine.